1. Important Notice and Acceptance of Terms

These Terms and Conditions govern access to and use of the Audiostanding website, platform, applications, digital products, courses, audiobooks, videos, audio content, beneficiary programs, instructor services, affiliate programs, consultant programs, communications, and all related features and services (collectively, the "Services").

Please read these Terms carefully. By visiting the website, creating an account, purchasing or accessing a product, submitting content, participating in a program, receiving a payout, clicking an acceptance button, signing electronically, or otherwise using the Services, you agree to be legally bound by these Terms and all policies incorporated into them by reference.

If you do not agree to these Terms, you must not access or use the Services. If you use the Services on behalf of a company, nonprofit organization, religious organization, church, school, government body, partnership, or other legal entity, you represent and warrant that you have authority to bind that entity, and the words "you" and "your" include both you and the entity.

Certain Services may be governed by additional written terms, program rules, commission schedules, product licenses, campaign agreements, instructor agreements, beneficiary agreements, consultant agreements, affiliate terms, payout terms, or other supplemental conditions. Supplemental terms become part of these Terms when accepted or when you participate in the applicable Service. If supplemental terms conflict with these Terms, the supplemental terms control for the specific Service to which they apply.

2. Definitions

"Account" means a registered profile through which a person or organization accesses the Services.

"Beneficiary" means an approved nonprofit, church, religious organization, school, community organization, charitable entity, or other organization designated to receive an agreed share of eligible revenue.

"Content" includes text, data, courses, audiobooks, audio, video, images, graphics, documents, software, code, reviews, comments, messages, trademarks, logos, campaign materials, and other materials made available through the Services.

"Digital Product" means any course, audiobook, lesson, video, recording, document, download, subscription, membership, bundle, or other digital offering made available through the Services.

"Instructor" or "Creator" means a person or entity that creates, licenses, submits, publishes, or sells Content or Digital Products through the Services.

"Net Revenue" means amounts actually received and retained from an eligible transaction after deductions permitted by these Terms or an applicable written agreement, including refunds, chargebacks, taxes, processor fees, transaction fees, fraud losses, credits, discounts, and required withholding.

"Platform Content" means Content owned, licensed, commissioned, or controlled by the operator of the Services, excluding User Content.

"User Content" means Content submitted, uploaded, transmitted, created, published, or otherwise provided by a user.

"User" means any visitor, customer, student, listener, Instructor, Consultant, Affiliate, Beneficiary representative, applicant, organization, or other person accessing the Services.

3. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding contract to create an Account, purchase products, submit Content, receive payouts, or participate in an earning or fundraising program. A person under 18 may use age-appropriate portions of the Services only through an Account controlled by a parent, legal guardian, school, church, nonprofit organization, or other authorized adult, where permitted by law.

By using the Services, you represent and warrant that:

• You meet all applicable eligibility requirements;
• You are not prohibited by law from using the Services;
• You have provided truthful, current, and complete information;
• You will comply with all laws applicable to your use of the Services;
• You have authority to act for any organization you identify or represent;
• You are not using the Services under a false identity or for another person without authority; and
• Your use will not violate another agreement or legal obligation binding upon you.

We may require proof of age, identity, authority, organizational status, tax status, ownership, address, or other eligibility criteria. Failure to provide requested verification may result in restricted access, delayed approval, withheld payouts, suspension, or termination.

4. Accounts, Credentials, and Account Security

4.1 Account Registration

Certain features require an Account. You agree to provide accurate, current, and complete information and to update that information promptly when it changes.

We may reject, consolidate, rename, suspend, or remove Accounts that are misleading, duplicative, inactive, fraudulent, impersonating another person, infringing, offensive, unlawful, or otherwise inconsistent with these Terms.

4.2 Account Credentials

You are responsible for safeguarding your username, password, authentication codes, recovery information, and devices. You must not sell, transfer, lend, sublicense, or share Account credentials except with authorized personnel acting for an organization and subject to appropriate security controls.

You are responsible for activity conducted through your Account unless the activity resulted from a security failure caused solely by us. You must notify us promptly if you suspect unauthorized access, credential theft, impersonation, or another security incident.

4.3 Two-Factor Authentication

We may require two-factor authentication, SMS verification, email verification, or other security measures. You agree to maintain access to the selected verification method and to update it when necessary.

4.4 Organizational Accounts

An Account associated with an organization may be controlled by an authorized administrator. That administrator may add or remove users, manage permissions, review activity, and access information associated with the organizational relationship. The organization is responsible for determining and maintaining appropriate internal access controls.

4.5 Account Communications

You consent to receive account, security, transaction, legal, and service communications electronically. You are responsible for keeping your contact information current.

5. Limited License to Use the Services

Subject to compliance with these Terms, you receive a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purposes.

Except where expressly permitted in writing, this license does not allow you to:

• Copy, reproduce, distribute, publicly display, publicly perform, sell, rent, or sublicense Platform Content;
• Download streamed Content except through an authorized download feature;
• Share purchased access with another person;
• Record, capture, scrape, or extract audio, video, text, or data;
• Remove copyright, trademark, watermark, attribution, or rights-management notices;
• Reverse engineer, decompile, disassemble, or attempt to derive source code;
• Circumvent access controls, digital rights management, geographic restrictions, or usage limits;
• Use automated systems to access the Services without written authorization;
• Use Platform Content to train, fine-tune, test, or develop an artificial intelligence model without written authorization; or
• Use the Services or Content for an unlawful, infringing, competitive, or unauthorized commercial purpose.

All rights not expressly granted are reserved.

6. Digital Products, Courses, Audiobooks, and Streaming Access

6.1 Nature of Digital Access

A purchase of a Digital Product generally provides a limited license to access the product through the Services. It does not transfer ownership of the underlying copyright or Content unless a separate written agreement expressly states otherwise.

6.2 Personal Use

Unless a product is sold under an organizational, classroom, group, or commercial license, access is limited to the purchasing individual for personal, noncommercial use.

6.3 Streaming and Availability

Streaming quality and availability depend on internet connection, device compatibility, browser configuration, geographic location, third-party hosting, and technical conditions. We do not guarantee uninterrupted playback or permanent availability of every product.

6.4 Product Changes

Products may be updated, corrected, reorganized, replaced, withdrawn, or removed. If a purchased product becomes unavailable, we may, where appropriate and legally required, provide a replacement, credit, refund, or other reasonable remedy.

6.5 Progress and Completion

The Services may track listening, viewing, lesson completion, quiz results, or other progress. Completion requirements may include viewing or listening thresholds. Users must not manipulate progress records, playback tracking, or completion status.

6.6 Educational Purpose

Courses and educational materials are provided for general educational and informational purposes. Unless expressly stated, they do not constitute accredited instruction, professional certification, legal advice, financial advice, tax advice, medical advice, or a guarantee of professional, financial, academic, or other results.

6.7 Certificates

A certificate of completion, where offered, confirms completion of stated platform requirements only. It does not represent a degree, professional license, academic credit, regulatory approval, or endorsement by a government or accrediting body unless expressly disclosed.

7. Orders, Pricing, Taxes, and Payment Authorization

7.1 Prices

Prices are displayed before purchase and may change at any time. A price change does not ordinarily affect a completed purchase. We may correct typographical, technical, or pricing errors before fulfillment and may cancel an affected transaction with a refund.

7.2 Currency and Conversion

Transactions may be processed in the currency displayed at checkout. Banks, payment processors, and card issuers may impose currency conversion, cross-border, or other fees for which we are not responsible.

7.3 Taxes

Prices may exclude applicable sales, use, value-added, goods and services, or similar taxes unless stated otherwise. You are responsible for taxes legally imposed on your purchase, earnings, or activities, except taxes imposed directly on our net income.

7.4 Payment Authorization

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges, taxes, and disclosed fees.

7.5 Payment Processors

Payments may be processed by third-party providers. Your use of a payment provider is also subject to that provider's terms and privacy practices. We do not control processor approval, settlement, holds, verification, chargeback procedures, or service availability.

7.6 Failed or Reversed Payments

We may suspend access, cancel an order, offset amounts, reverse commissions, or recover costs when a payment fails, is reversed, is unauthorized, or becomes the subject of a chargeback or dispute.

8. Refunds, Cancellations, and Chargebacks

8.1 Published Refund Policy

Refund eligibility is governed by the refund terms displayed at checkout, on the applicable product page, or in a separate Refund Policy. Where no specific period is displayed, refunds are provided only when required by law or approved in our reasonable discretion.

8.2 Digital Consumption

Refund eligibility may be limited after substantial streaming, downloading, completion, certificate issuance, or use of a Digital Product, to the extent permitted by law.

8.3 Refund Method

Approved refunds are ordinarily issued to the original payment method. Processing time depends on the payment provider and financial institution.

8.4 Abuse of Refunds

We may deny discretionary refunds and restrict Accounts showing patterns of refund abuse, repeated consumption followed by refund demands, fraudulent disputes, unauthorized sharing, or misuse.

8.5 Chargebacks

Before initiating a chargeback, you should contact support so we can attempt to resolve the issue. Filing a knowingly false or abusive chargeback may result in suspension, termination, recovery of fees, reversal of commissions, and referral to appropriate authorities.

9. Subscriptions, Memberships, and Automatic Renewal

If recurring Services are offered, the checkout page will disclose the price, billing frequency, renewal terms, material restrictions, trial conversion terms, and available cancellation method before enrollment.

By enrolling in an automatically renewing Service, you authorize recurring charges to the payment method on file until cancellation. Unless otherwise disclosed, cancellation prevents future renewal charges but does not retroactively refund the current billing period.

A subscription may be cancelled through the method described at enrollment, through available Account controls, or through support. We will provide a cancellation method that complies with applicable law.

We may change subscription pricing or material terms upon advance notice required by law. Continued use after the effective date of a permitted change constitutes acceptance, subject to any cancellation rights.

10. Instructor and Content Creator Terms

10.1 Application and Approval

Instructor access is subject to application, verification, review, and approval. Approval is discretionary and may be conditioned on identity, qualifications, ownership documentation, quality standards, technical requirements, tax forms, payout verification, or acceptance of supplemental terms.

10.2 Instructor Responsibility

Instructors are solely responsible for the accuracy, quality, legality, safety, and originality of their submitted Content and for claims made in product descriptions, marketing, biographies, and communications.

10.3 Instructor Warranties

Each Instructor represents and warrants that:

• The Instructor owns or has secured all rights necessary to submit and commercialize the Content;
• The Content does not infringe copyright, trademark, privacy, publicity, contract, confidentiality, or other rights;
• All music, images, video, voices, quotations, and third-party materials are properly licensed;
• All factual claims are made in good faith and are not materially misleading;
• The Content complies with applicable law and professional obligations;
• The Content does not contain malware, hidden code, or unauthorized tracking;
• The Instructor has obtained valid releases and permissions from featured individuals; and
• The Instructor will maintain documentation supporting these warranties.

10.4 Content Review

We may review, test, edit, format, transcode, reject, request revisions to, unpublish, or remove submitted Content. Review does not transfer responsibility for the Content to us and does not constitute legal, factual, regulatory, or professional approval.

10.5 Product Pricing and Promotions

Product pricing, discounts, bundles, promotions, and beneficiary allocations may be governed by platform rules or a separate agreement. An Instructor must not advertise inconsistent pricing or make unauthorized promises concerning refunds, earnings, certifications, or outcomes.

10.6 Support and Updates

Instructors may be required to answer reasonable product-related questions, correct material errors, update outdated information, and cooperate with support, infringement, refund, and compliance investigations.

10.7 Instructor License Grant

By submitting Content, the Instructor grants a worldwide, non-exclusive, transferable and sublicensable license to host, store, reproduce, transcode, format, adapt for technical compatibility, distribute, stream, display, perform, market, promote, excerpt, and otherwise use the Content as reasonably necessary to operate, improve, market, and provide the Services and fulfill purchases.

This license continues for as long as reasonably necessary to provide existing purchasers access, resolve disputes, maintain records, comply with law, and operate archival, backup, and security systems, unless a separate written agreement provides otherwise.

10.8 Instructor Revenue

Instructor compensation is determined by the applicable revenue schedule or written agreement. Calculations may be based on Net Revenue and may be adjusted for refunds, chargebacks, taxes, processor fees, affiliate commissions, consultant shares, beneficiary allocations, fraud, withholding, and other disclosed deductions.

10.9 No Employment Relationship

Unless a separate written employment agreement states otherwise, an Instructor is an independent participant and not an employee, agent, partner, joint venturer, or franchisee. An Instructor has no authority to bind the platform operator.

11. Consultant and Collaboration Terms

Consultants may assist Instructors with product strategy, development, marketing, production, or other approved services. A collaboration is effective only after required parties accept the applicable agreement and any required approval is granted.

Consultants must:

• Provide services honestly, professionally, and lawfully;
• Avoid conflicts of interest or disclose them promptly;
• Protect confidential information and Account credentials;
• Make no unauthorized promises on behalf of the platform;
• Respect Content ownership and licensing restrictions;
• Maintain accurate records of work and communications; and
• Comply with commission, approval, and program rules.

Consultant compensation is governed by the applicable accepted agreement and may be based on Net Revenue. Suspension, termination, refund activity, fraud, product removal, or expiration may affect future compensation as stated in the applicable agreement.

The platform is not responsible for disputes between an Instructor and Consultant except to the extent expressly undertaken in a written agreement. We may withhold disputed amounts while investigating competing claims.

12. Beneficiary Program Terms

12.1 Program Purpose

The Beneficiary Program allows approved organizations to receive an agreed portion of eligible revenue associated with qualifying products, campaigns, referrals, or transactions.

12.2 No Charitable Solicitation Representation

Participation does not by itself establish that a transaction is a charitable contribution or that a purchaser is entitled to a tax deduction. Unless expressly stated in writing, purchases are made in exchange for products or services and are not donations processed by the platform.

12.3 Organization Eligibility

An applicant must provide accurate information about its identity, mission, authority, representatives, legal status, and payout details. We may request incorporation records, tax documents, proof of address, governing documents, authorization letters, bank verification, public registration records, or other supporting information.

12.4 Representative Authority

A person registering an organization represents and warrants that the person is authorized to act for the organization, accept these Terms, receive notices, submit payout instructions, and make program decisions.

12.5 Organization Responsibilities

A Beneficiary must:

• Use truthful and non-misleading descriptions of its mission and activities;
• Maintain all registrations, licenses, and approvals required for its operations;
• Use received funds consistently with law and its organizational purposes;
• Maintain accurate payout, tax, and contact information;
• Notify us promptly of changes in legal status, leadership, authority, or eligibility;
• Not imply endorsement, partnership, or tax deductibility beyond written authorization;
• Comply with applicable fundraising, advertising, charity, and consumer laws; and
• Cooperate with compliance, fraud, and verification reviews.

12.6 Approval Is Not Endorsement

Approval means only that the organization was accepted for program participation based on information available at the time. It does not constitute certification, legal advice, tax advice, accreditation, endorsement, or a guarantee of legitimacy, performance, impact, or legal compliance.

12.7 Beneficiary Revenue

Revenue allocations are calculated under the applicable program schedule or written agreement and may be based on Net Revenue. No minimum sales, fundraising amount, or payout is guaranteed.

12.8 Suspension or Removal

We may suspend or remove a Beneficiary for suspected fraud, misrepresentation, inactive status, legal noncompliance, reputational risk, disputed authority, unacceptable conduct, sanctions concerns, payout irregularities, or failure to provide requested verification.

13. Affiliate and Influencer Program Terms

13.1 Enrollment

Participation in an Affiliate or Influencer program is subject to approval and compliance with applicable program rules. We may approve, deny, suspend, or remove participants in our reasonable discretion.

13.2 Permitted Promotion

Affiliates may use approved links, codes, creatives, and factual product information. Affiliates must clearly disclose material connections and compensation in a manner that is prominent, understandable, and compliant with advertising law and platform rules.

13.3 Prohibited Affiliate Conduct

Affiliates must not:

• Make false, deceptive, unsubstantiated, or misleading claims;
• Misrepresent prices, discounts, product features, earnings, or outcomes;
• Use spam, unlawful texts, unlawful calls, or unsolicited bulk messages;
• Bid on protected trademarks or impersonate official accounts without authorization;
• Use misleading domain names, ads, browser extensions, toolbars, or redirects;
• Cookie-stuff, force clicks, overwrite valid referrals, or manipulate attribution;
• Purchase through their own referral link unless expressly permitted;
• Use bots, fake traffic, click farms, stolen payment methods, or fabricated leads;
• Publish unlawful, hateful, defamatory, infringing, or unsafe promotional content; or
• Represent themselves as an employee or authorized spokesperson.

13.4 Commission Eligibility

A commission is earned only for a valid, completed, attributed transaction that satisfies program rules and is not refunded, reversed, fraudulent, disputed, or otherwise disqualified.

13.5 Attribution

Attribution may depend on referral cookies, product-specific links, custom URLs, codes, technical records, attribution windows, and last-click or other program rules. Our good-faith technical records control unless a clear error is demonstrated.

13.6 Reversals and Withholding

We may reverse, offset, or withhold commissions associated with refunds, chargebacks, duplicate transactions, self-referrals, fraud, policy violations, legal risk, or inaccurate payout information.

13.7 Independent Contractor Status

Affiliates and Influencers are independent contractors and are responsible for their own expenses, taxes, insurance, permits, disclosures, and legal compliance.

14. Sales Representatives and Lead Outreach

Any representative conducting outreach must comply with applicable telemarketing, email, SMS, privacy, anti-spam, advertising, and consumer-protection laws.

Representatives may use only authorized lead sources, scripts, claims, contact methods, and branding. They must honor opt-outs, maintain accurate records, protect personal information, and avoid harassment, deception, or repeated unwanted contact.

No representative may promise approval, guaranteed earnings, guaranteed fundraising results, tax benefits, investment returns, or terms not authorized in writing.

15. Commissions, Revenue Sharing, and Payouts

15.1 Payout Eligibility

A participant must satisfy identity, tax, banking, minimum threshold, compliance, and verification requirements before receiving payment.

15.2 Net Revenue

Unless a written agreement states otherwise, revenue shares are calculated from Net Revenue rather than gross listed price.

15.3 Payout Schedule

Payout timing is governed by the applicable program or dashboard. Processing may be delayed for settlement periods, refund windows, fraud review, compliance review, tax documentation, processor availability, banking holidays, currency conversion, or inaccurate information.

15.4 Minimum Thresholds

We may establish a minimum payout threshold. Amounts below the threshold may carry forward until the threshold is reached, subject to law and program terms.

15.5 Withholding and Setoff

We may withhold or offset amounts reasonably associated with refunds, chargebacks, fraud, disputes, indemnification obligations, taxes, legal process, sanctions, overpayments, processor reserves, or violations.

15.6 Taxes

Participants are responsible for determining and paying taxes arising from their earnings. We may request tax forms, report payments, and withhold amounts as required by law.

15.7 Unclaimed or Unpayable Amounts

If a payout cannot be completed because information is missing or inaccurate, we may retain the amount pending correction. Unclaimed amounts may be handled according to applicable unclaimed-property law.

15.8 No Guaranteed Earnings

No participant is guaranteed sales, commissions, revenue, donations, fundraising success, product performance, or any minimum payment.

16. User Content

16.1 Ownership

As between you and us, you retain ownership of User Content you lawfully own, subject to the licenses granted in these Terms and any applicable agreement.

16.2 License to Operate the Services

By submitting User Content, you grant a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, adapt for technical purposes, transmit, display, perform, distribute, moderate, promote, and otherwise use that User Content as reasonably necessary to operate, secure, improve, market, and provide the Services.

16.3 User Content Warranties

You represent and warrant that you have all rights and permissions necessary to submit the User Content and grant the license above, and that the User Content does not violate law or another person's rights.

16.4 Moderation

We may review, monitor, remove, restrict, label, refuse, or preserve User Content, but we are not obligated to monitor all Content. Our failure to remove Content does not constitute endorsement.

16.5 Feedback

If you provide suggestions, ideas, or feedback regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation, provided we do not publicly identify you without permission.

17. Acceptable Use and Prohibited Conduct

You must not use the Services to:

• Violate any law, regulation, court order, or legal right;
• Commit, facilitate, promote, or conceal fraud or deception;
• Infringe intellectual property, privacy, publicity, confidentiality, or contract rights;
• Upload malware, ransomware, spyware, destructive code, or unauthorized tracking;
• Probe, scan, test, bypass, or interfere with security or access controls;
• Access another Account, system, or data without authorization;
• Scrape, harvest, crawl, index, or extract data without written authorization;
• Send spam, unlawful commercial messages, or harassing communications;
• Impersonate another person or misrepresent identity, authority, affiliation, or endorsement;
• Manipulate reviews, ratings, progress records, transactions, referrals, or commissions;
• Use stolen, false, or unauthorized payment or identity information;
• Publish defamatory, threatening, hateful, abusive, exploitative, or unlawfully discriminatory material;
• Sexually exploit minors or publish unlawful sexual content;
• Promote terrorism, violent criminal activity, or credible threats of harm;
• Sell regulated or prohibited goods through unauthorized means;
• Provide instructions primarily intended to facilitate serious wrongdoing;
• Overload, disrupt, or degrade infrastructure or another user's experience;
• Resell access, sublicense an Account, or operate an unauthorized service bureau;
• Use the Services to develop or train a competing model, platform, or dataset without authorization; or
• Encourage, assist, or attempt any prohibited activity.

We may investigate suspected violations and cooperate with service providers, payment processors, affected parties, law enforcement, and regulators where appropriate.

18. Reviews, Ratings, Testimonials, and Community Features

Reviews and ratings must reflect honest, genuine experiences. Users must disclose material relationships, free products, discounts, commissions, or other incentives related to a review or testimonial.

We may remove reviews that are fraudulent, abusive, irrelevant, unlawful, misleading, promotional spam, based on a conflict of interest, or otherwise violate these Terms.

By submitting a testimonial, you authorize its display and reasonable editing for length, grammar, formatting, and clarity without changing its substantive meaning.

19. Intellectual Property Rights

The Services, software, interfaces, design, branding, trademarks, logos, databases, selection and arrangement of Content, and Platform Content are protected by copyright, trademark, patent, trade-secret, and other intellectual property laws.

Nothing in these Terms grants a right to use a trademark, logo, trade name, service mark, domain name, or brand element except as expressly authorized in writing.

You must not register or use a confusingly similar trademark, company name, social handle, domain, paid-search keyword, application name, or other identifier.

20. Copyright Complaints and DMCA Procedure

We respect intellectual property rights and may remove or disable access to Content alleged to infringe copyright.

20.1 Takedown Notice

A copyright owner or authorized agent may submit a written notice containing:

• A physical or electronic signature of the authorized person;
• Identification of the copyrighted work claimed to have been infringed;
• Identification and location of the allegedly infringing material;
• Contact information sufficient for us to respond;
• A good-faith statement that the disputed use is not authorized; and
• A statement, under penalty of perjury, that the notice is accurate and the sender is authorized to act.

Notices should be submitted through the Contact Us page or to the designated copyright agent identified on the website. A service provider seeking DMCA safe harbor should also register and maintain its designated agent with the United States Copyright Office.

20.2 Counter-Notice

A user whose Content was removed may submit a legally sufficient counter-notice identifying the removed material, stating under penalty of perjury a good-faith belief that removal resulted from mistake or misidentification, consenting to the appropriate federal court jurisdiction, and accepting service of process from the complaining party.

20.3 Repeat Infringers

We may terminate Accounts of repeat infringers in appropriate circumstances and may restrict users who repeatedly submit infringing material or abusive notices.

20.4 Misrepresentations

Knowingly submitting a false infringement notice or counter-notice may result in legal liability. Parties should obtain legal advice before submitting a notice.

21. Privacy and Data Protection

The collection, use, retention, and disclosure of personal information are described in the Privacy Policy, which is incorporated into these Terms.

Users participating in outreach, sales, instruction, consulting, beneficiary, or affiliate activities must process personal information lawfully, securely, and only for authorized purposes. They must not export, sell, disclose, or use platform data for unrelated marketing.

An organization or participant that independently determines the purposes and means of processing personal information is responsible for its own privacy notices, consents, security safeguards, retention, and legal compliance.

22. SMS and Mobile Messaging Terms

By providing a mobile number and requesting or consenting to text messages, you authorize account-verification, security, transactional, support, and, where separately permitted, promotional messages to that number.

Message frequency varies. Message and data rates may apply. Delivery is subject to carrier and network availability. Consent to promotional texts is not a condition of purchase where prohibited by law.

You may opt out of non-essential SMS messages by replying STOP or another reasonable opt-out instruction. You may reply HELP for assistance. We may send one final confirmation after an opt-out.

An opt-out does not prevent a message you specifically request, such as a one-time authentication code, or another communication legally permitted despite the opt-out.

You must update or remove a mobile number that you no longer control. You may not enroll another person's number without permission.

23. Third-Party Services and Links

The Services may integrate with or link to payment processors, video hosts, cloud providers, communication providers, social networks, analytics services, AI providers, and other third parties.

Third-party services are governed by their own terms and privacy practices. We are not responsible for third-party content, security, availability, decisions, fees, errors, or conduct, except to the extent liability cannot legally be excluded.

A link or integration does not imply endorsement. You should independently review third-party terms before use.

24. Artificial Intelligence and Automated Features

The Services may use artificial intelligence, machine learning, automation, transcription, content evaluation, recommendation, moderation, fraud detection, or generative tools.

AI outputs may be inaccurate, incomplete, biased, outdated, or unsuitable for a particular purpose. Users must independently review outputs before relying on or publishing them.

AI features do not provide legal, medical, tax, financial, investment, mental-health, or other regulated professional advice. You remain responsible for decisions, Content, disclosures, permissions, and legal compliance.

You must not submit confidential, privileged, trade-secret, or highly sensitive third-party information to an AI feature unless authorized and appropriate safeguards are in place.

We may label Content as AI-assisted or require Creators to disclose material AI use. AI assistance does not alter the Creator's responsibility for originality, accuracy, ownership, and legality.

25. Confidential Information

Instructors, Consultants, Affiliates, Beneficiaries, contractors, and other program participants may receive nonpublic business, product, customer, pricing, strategy, technical, or financial information.

Confidential information must be protected using reasonable care, used only for the authorized relationship, and disclosed only to persons who need it and are bound by appropriate confidentiality obligations.

Confidentiality obligations do not apply to information that is lawfully public, independently developed without use of confidential information, or lawfully received without restriction. Required legal disclosure is permitted after prompt notice where legally allowed.

26. Service Availability, Maintenance, and Changes

We may modify, update, suspend, discontinue, restrict, or replace any portion of the Services. Maintenance, outages, cyber incidents, provider failures, emergencies, or other events may interrupt access.

We do not guarantee that the Services will be uninterrupted, error-free, compatible with every device, available in every location, or free from harmful components. We will use commercially reasonable efforts appropriate to the circumstances.

Beta, pilot, preview, or experimental features may be changed or discontinued at any time and may be subject to additional limitations.

27. Suspension, Restriction, and Termination

27.1 Termination by User

You may stop using the Services and may request Account closure subject to pending transactions, contractual obligations, Content licenses, payout reconciliation, record retention, and applicable law.

27.2 Termination by Us

We may suspend, restrict, or terminate access if we reasonably believe that:

• You violated these Terms or a supplemental agreement;
• Your activity creates legal, security, financial, or reputational risk;
• Your Account is fraudulent, compromised, inactive, or unauthorized;
• You failed to provide required verification or payment;
• Your Content infringes rights or violates law;
• A payment provider, regulator, court, or authority requires action;
• Your conduct harms users, organizations, providers, or the Services; or
• Continued service is no longer commercially or technically feasible.

27.3 Effect of Termination

Upon termination, licenses granted to you end. Provisions that by their nature should survive will survive, including intellectual property, payment obligations, confidentiality, disclaimers, indemnification, limitations of liability, dispute resolution, and record-retention rights.

We may preserve information and Content as required for existing purchasers, disputes, taxes, fraud prevention, legal compliance, backups, and enforcement.

28. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."

WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND RESULTS.

WE DO NOT WARRANT THAT:

• The Services will meet every requirement or expectation;
• Content will be accurate, complete, current, or error-free;
• Access will be continuous, secure, or uninterrupted;
• Defects will be corrected immediately;
• Products will produce a particular educational, financial, fundraising, professional, or personal result;
• Any Instructor, Beneficiary, Consultant, Affiliate, or organization will perform as expected; or
• Any revenue, commission, audience, conversion, or fundraising target will be achieved.

Some jurisdictions do not allow certain warranty disclaimers. In those jurisdictions, disclaimers apply only to the extent permitted by law.

29. No Professional, Investment, or Fundraising Guarantee

Content is provided for general informational and educational purposes. It is not a substitute for advice from a qualified professional who understands your facts and jurisdiction.

Nothing on the Services constitutes an offer to sell securities, investment advice, a guarantee of business success, tax advice, legal advice, medical advice, or a promise that an organization will raise or receive a particular amount.

Users are responsible for obtaining independent professional advice before acting on information involving legal, tax, financial, medical, regulatory, or other specialized matters.

30. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITY, OR BUSINESS; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM UNAUTHORIZED ACCESS, SERVICE INTERRUPTION, CONTENT, THIRD-PARTY CONDUCT, OR RELIANCE ON INFORMATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID DIRECTLY TO US FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT; OR (B) ONE HUNDRED UNITED STATES DOLLARS (US $100).

These limitations apply regardless of legal theory and even if advised of the possibility of damages. They do not apply to liability that cannot legally be limited, including liability for certain intentional misconduct, gross negligence, personal injury, or statutory consumer rights where applicable.

31. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the platform operator and its owners, officers, directors, employees, contractors, affiliates, licensors, and service providers from claims, damages, liabilities, losses, judgments, penalties, costs, and reasonable attorneys' fees arising from or related to:

• Your use or misuse of the Services;
• Your User Content, products, campaigns, statements, or communications;
• Your violation of these Terms or another agreement;
• Your violation of law or another person's rights;
• Your negligence, fraud, willful misconduct, or unauthorized activity;
• Your tax, employment, fundraising, advertising, or regulatory obligations; or
• A dispute between you and another user, organization, customer, or third party.

We may control the defense of a claim subject to indemnification, and you agree to cooperate. You may not settle a claim imposing liability, admission, or obligation on an indemnified party without written consent.

32. Informal Dispute Resolution

Before filing a lawsuit, the complaining party must send a written notice describing the dispute, relevant Account or transaction, requested relief, and supporting facts. The parties will attempt in good faith to resolve the matter for at least 30 days after receipt.

This requirement does not prevent a party from seeking emergency injunctive relief, filing a qualifying small-claims action, preserving a limitations period, or reporting a matter to a government agency.

33. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS THE RIGHT TO GO TO COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS ACTION.

33.1 Agreement to Arbitrate

Except for disputes excluded below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, a transaction, a program, Content, or the relationship between the parties will be resolved by binding individual arbitration.

33.2 Arbitration Rules

Arbitration will be administered by the American Arbitration Association under the rules applicable to the nature of the dispute. The Federal Arbitration Act governs interpretation and enforcement of this arbitration agreement.

33.3 Individual Proceedings Only

Claims must be brought only in an individual capacity and not as a plaintiff or class member in a class, collective, consolidated, representative, or private attorney general action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's claim.

33.4 Excluded Claims

Either party may bring an individual claim in small-claims court if eligible. Either party may seek injunctive or equitable relief in court for actual or threatened intellectual property infringement, unauthorized access, data misuse, or security violations.

33.5 Fees

Arbitration fees will be allocated under applicable arbitration rules and law. We will not seek attorneys' fees from an individual consumer unless the arbitrator determines the claim was frivolous or brought for an improper purpose.

33.6 Opt-Out Right

A new user may opt out of this arbitration agreement by sending a written notice through the Contact Us page within 30 days after first accepting these Terms. The notice must include the user's full name, Account email, a clear statement opting out of arbitration, and the date.

33.7 Invalidity

If the class-action waiver is found unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court after arbitration of all arbitrable claims, unless applicable law requires a different result.

34. Governing Law and Court Venue

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration provisions.

For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in or serving Prince George's County, Maryland, unless applicable consumer law requires another forum.

35. Mandatory Consumer Rights

Nothing in these Terms limits rights that cannot lawfully be waived. If mandatory law in your jurisdiction provides greater protection, that law controls to the extent of the conflict.

Residents outside the United States may have cancellation, conformity, warranty, dispute, or jurisdiction rights that differ from these Terms.

36. Export Controls and Sanctions

You must not use the Services in violation of export-control, sanctions, anti-boycott, or trade-restriction laws. You represent that you are not located in, ordinarily resident in, or controlled by a prohibited jurisdiction or sanctioned party where use would be unlawful.

We may block transactions, freeze payouts, request verification, or report activity where reasonably necessary to comply with sanctions, payment-network requirements, or law.

37. Anti-Corruption, Anti-Fraud, and Ethical Conduct

Users and program participants must not offer, promise, authorize, request, or accept bribes, kickbacks, improper payments, or anything of value intended to influence an official or commercial decision improperly.

Participants must maintain accurate records and cooperate with reasonable fraud, compliance, and audit inquiries.

38. Force Majeure

We are not liable for delay or failure caused by events beyond reasonable control, including natural disasters, severe weather, fire, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, utility failure, internet disruption, telecommunications failure, cyberattack, government action, sanctions, payment network failure, hosting failure, or third-party service interruption.

39. Electronic Communications, Signatures, and Records

You consent to receive agreements, disclosures, notices, invoices, tax documents, and other records electronically. Clicking an acceptance button, typing a name, entering a verification code, checking a box, or using another electronic process may constitute a legally binding electronic signature.

You are responsible for retaining copies of records. You may withdraw consent to electronic delivery where legally permitted, but doing so may require termination of features that depend on electronic contracting.

40. Notices

Notices to users may be delivered through email, SMS, Account notifications, the website, or another reasonable electronic method using the contact information on file.

Formal notices to us must be submitted through the Contact Us page and clearly identify the sender, Account, issue, and requested action. Legal notices may require additional delivery to an address or registered agent identified in official business records.

41. Changes to These Terms

We may update these Terms to reflect changes in law, Services, technology, business practices, program structure, risk, or third-party requirements.

The updated Terms will display a revised "Last Updated" date. Material changes may also be communicated by email, Account notice, website notice, or another reasonable method. Where required, we will request renewed acceptance.

Unless otherwise stated, updated Terms become effective when posted. Continued use after the effective date constitutes acceptance, subject to mandatory law.

42. Assignment

You may not assign or transfer these Terms, an Account, or program rights without prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, corporate restructuring, or transfer of the Services.

43. General Provisions

43.1 Entire Agreement

These Terms, the Privacy Policy, applicable program terms, checkout disclosures, and accepted supplemental agreements constitute the entire agreement concerning the Services and supersede prior discussions concerning the same subject.

43.2 Severability

If a provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain effective.

43.3 Waiver

Failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

43.4 No Third-Party Beneficiaries

Except for parties expressly entitled to indemnification or liability protection, these Terms do not create enforceable rights for third parties.

43.5 Headings

Headings are for convenience and do not affect interpretation.

43.6 Interpretation

"Including" means "including without limitation." Singular terms include the plural where appropriate. A reference to law includes amendments and successor provisions.

43.7 Language

If these Terms are translated, the English version controls to the extent permitted by law in the event of inconsistency.

44. Contact Us

Questions, complaints, legal notices, copyright matters, arbitration opt-outs, and requests concerning these Terms may be submitted through the official Contact Us page available on the Audiostanding website.

To help us respond, include your full name, Account email, relevant organization or transaction, a clear description of the issue, and the requested resolution. Do not include passwords, complete payment-card numbers, or unnecessary sensitive information.